Major's Rating:  No Major's Rating   (1=worst, 5= best)
User's Rating:  No User Ratings
General Info and contact info
Primary Web Address:
Customer Service Email:
Wagering Phone Number:  1-800-WAGER12
Customer Service Phone Number:  1-800-290-7951
Local Phone Number:  011 506 247 4882
In Business Since:  1996
Location:  Costa Rica
Accepts Online Gaming Council Arbitration:  No
MajorWager Advertiser:  No
Further details
Quality Of Customer Service On Phone:  English speaking clerks and process payouts by phone
Quality Of Customer Service Via Email:  Tons of e-mail support help options including payouts and Live Help Chat
Customer Service Hours:  24 Hours
Handling Of Complaints:  Book resolves most disputes in-house by management
Rules Well Displayed And Detailed:  Website is very easy to navigate and find the rules
Policy On Wiseguy Action:  Separate internet and phone limits listed on website--check book for specific sharp action policy
Minimum Wager:  Internet-$1 Phone-$10
Sign Up Bonus:  20% E-Check, 15% myCitadel, 900 Pay, 10%Neteller, Credit Cards Online, Bank wire, Cashiers Check
Re-up Bonus:  Up to 10% depending on method depositing
Required Rollover:  3 times
Referrals:  20%
Reduced Vig:  Tuesdays -105 from 11am EST to close
Processing Companies Used:  Firepay, E-Check, myCitadel, Moneybookers, 900 Pay, Neteller, Direct MOney Transfer, Credit Cards Online, Bank Wire, Cashiers Checks