The Big Book
Major's Rating:  No Major's Rating   (1=worst, 5= best)
User's Rating:  No User Ratings
General Info and contact info
Primary Web Address:
Secondary Web Address:
Customer Service Email:
Wagering Phone Number:  1-888-263-0000
Customer Service Phone Number:  1-888-263-0000
In Business Since:  1995
Location:  Costa Rica
Accepts Online Gaming Council Arbitration:  No
MajorWager Advertiser:  No
Further details
Quality Of Customer Service On Phone:  Good english speaking clerks who are knowledgeable about the book and business
Quality Of Customer Service Via Email:  Very responsive to issues and payouts by e-mail
Customer Service Hours:  24 Hours
Handling Of Complaints:  Most issues resolved in-house by very experienced management
Rules Well Displayed And Detailed:  House and sports rules are prominent on website
Policy On Wiseguy Action:  No stated maximum on phone bets however bets above listed internet limits need to be approved by book manager
Minimum Wager:  Internet-$5 Phone- $50
Which Line Services Used If Any:  Don Best Premium
Sign Up Bonus:  10%
Re-up Bonus:  Check with book
Required Rollover:  Check with book
Processing Companies Used:  Instant Check, Credit Cards, Checks, Bank Drafts and Neteller